Now Hiring - Insurance Account Manager - Active Auto in Rochester, NY

Renegade Insurance, is a modern, tech-enabled P&C insurance agency that provides an environment for employees to become exceptional through dynamic contribution and growth opportunities. We leverage our cutting-edge proprietary technology, our highly efficient and customer-centric service organization and our state-of-the-art agency model to be a disruptive force in the insurance industry.

Are you focused on enabling individual agents to become exceptional through a support network of dynamic organizational offerings? Our cutting-edge agency model is designed to be a disruptive force in the industry utilizing clever business design and innovative leadership.
Renegade, from conception, was designed to empower and enable agents within our workforce. Collectively, we challenge the status quo as directors, producers, agents, and other operatives to think different, and engender a powerful, dynamic culture.
As an establishment, Renegade is supported by such backers as Left Lane, Tectonic Capital, Insight Partners, as well as founders of influential companies such as Tinder, Acorn, Thumbtack, Betterment, and PillPack.
We are a team of over 450 global employees, encompassing three continents. We collectively implement a world-class experience, maximum ownership, and commitment to our mission as we vault into the future.
We are looking to add a Commercial Lines Accounts Manager to our winning team!

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What will be your role?*

Deliver quality customer service to insureds and agents
Daily work with multiple insurance carriers and Underwriters
Training, overseeing, and ensuring compliance of non-licensed remote support staff
Consistent and accurate adherence to standard operating procedures
Diagnoses customer issues at a foundational level, provide solutions and use a structured thought process to achieve results while balancing customers’ needs with company guidelines.
Ability to work both independently and as a team player
Answers phone calls and advise clients accordingly
Responsible for effectively using all available resources to make policy changes, answer policy and billing questions, take payments, and provide requested documentation.
Property and Casualty License required at a 20-44 level or better
Insurance production and account management experience is required
High School Degree or equivalent

Job Type: Full-time

Pay: $30,145.40 - $40,263.46 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location